CE Webinar: Accessing Medication Patient Assistance Programs by Jerilyn Arneson, PharmD, BCOP

Even the most effective drug is useless if people don’t take it because it’s so expensive. Today’s high prices are pushing more and more patients into nonadherence. Accessing Medication Patient Assistance Programs: Thinking Outside the Box will provide advocates with resources to find free drug and copay assistance programs through pharmaceutical manufacturers.  It will also describe independent 501c3 foundations with disease state funds available to cover copay assistance, insurance premiums and transportation costs. Finally, barriers and solutions to accessing available programs will be discussed.

Learning Objectives:

• Identify medication patient assistance and support options from multiple major pharmaceutical manufacturers as well as independent 501c3 foundation disease state funds.
• Explain the pathways for assistance to minimize out of pocket expenses for Medicare patients.
• Overcoming barriers to accessing programs and finding contacts to assist with difficult cases.

 Jerilyn Arneson, PharmD, BCOP

Jerilyn is a 20-year oncology pharmacist, helps patients avoid financial toxicity from medications.  After initiating and managing several medication patient assistance programs, she teaches other organizations how to develop their own programs through AltruMed Consulting. Jerilyn is also a Certified Medicare Benefits Counselor specializing in medical billing errors and appeals.

Link to webinar.

Link to presentation.

CE Webinar: Using the Mental Health System Effectively by Ann Moody-Lewis, PhD.

Navigating through a system that is broken takes ingenuity, insight and information. The mental health system must address the complex personal issues that develop with individuals, families, and groups.

Persons who need mental health are often unaware of how to get their needs satisfied. From psychiatry to psychotherapy there is a broad spectrum of possibilities. How do they work together? How do you differentiate what services are needed and how can you can assist clients in their search for peace will be the essence of this discussion.

Program objectives:

Those who attend this webinar will be able to:

• Have insight into the complexities of the mental health system and how to better navigate it
• Learn who part of the mental health team
• How to differentiate what serves to meet the needs of patients/families

Ann Lewis, PhD

Dr. Moody-Lewis is a dynamic mental health counselor, educator, facilitator, and author with thirty-one years of successful experience developing psychological programs, training professionals and clinical expertise. Known lecturer who has received media recognition for clear and innovative thought. Effective communicator with strong skills in relationship development, gender education, conflict resolution and group processing. Possesses an enthusiastic and creative spirit that is committed to empowering others.

Webinar link.

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Selfhelp resources.

Designing Your Practice: The Healthcare Advocate's Role in Advance Care Planning by Jane Markley, RN, FACHE

This program is designed for professional healthcare advocates to help them incorporate advance care planning into their practice model for the benefit of their clients, their business and the community.  It can be tailored for any group of healthcare professionals who wish to learn how to include advance care planning in their practice.
Objectives:

1. Explain the advance care planning process
2. Identify the benefits of advance care planning for healthcare advocates
3. Identify why advance care planning is critically important to small businesses

M. Jane Markley, RN, FACHE

President, M Jane Markley Consulting, LLC

Jane Markley is a consultant and healthcare ethics advisor with 35+ years’ experience in healthcare. President of M Jane Markley Consulting, LLC, she works with individuals, families, organizations, ethics committees, and healthcare systems to help them understand the importance of advance care planning (ACP) for themselves, their loved ones and their members. A retired Navy Nurse, she is board-certified in healthcare management, trains healthcare advocates; speaks nationally and internationally in ACP; works with individuals and their families to complete their advance directives; facilitates ethics training for medical students as an Assistant Professor at the Uniformed Services University of the Health Sciences Bethesda, MD, and serves on the Maryland State Advisory Council on Quality Care at the End of Life.

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Creating a Dynamic Website Part 2

Driving Website Traffic

OK, say you have a GREAT website... However, a website is only effective if it has people visiting it. Learn strategies, both on-line (hi-tech) and off-line (hi-touch) that can help boost traffic to your website to increase your business opportunities! You will be provided a list of tools to test and measure your results to ensure you get the best return on your investment for both time and money.

Susan Dakuzaku, XLeration Services

Susan Dakuzaku, Website Ninja of XLeration Services, has been in technology for 40 years but more importantly has focused on helping businesses and organizations create effective websites for over 15. Her website is www.GetYourNetInGear.com

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Susan Dakuzaku: Creating a Dynamic Website Part 1

Your website is your MOST important marketing tool for several reasons.

1. It SHOULD contain all the RELEVANT information that will compel people to call you or take some action that will bring them closer to hiring you;
2. It CAN serve as your on-line receptionist & scheduler, marketing division, sales department, customer service and more (that is, be working as hard as YOU do);
3. It COULD be updated on a regular basis to show current updates, recent success stories and helpful tips WITHOUT much effort from you.

If it is NOT all that, then you need a better website.

During this webinar, you will learn all the qualities of an effective website and how to integrate them so your website can convert more clicks into customers!

Susan Dakuzaku, XLeration Services

Susan Dakuzaku, Website Ninja of XLeration Services, has been in technology for 40 years but more importantly has focused on helping businesses and organization create effective websites for over 15. Her website is www.GetYourNetInGear.com

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CE Webinar: What Health Advocates Need to Know about Perinatal Risk presented by Maureen Dempsey

The United States is the only industrialized country in the world with an increasing maternal mortality rate. In this webinar, Maureen will discuss contributing factors to maternal mortality, and how nurses and other maternal advocates can keep mothers safe.
Objectives:

1. List the leading causes of maternal mortality in the United States.
2. Recognize common barriers to appropriate postpartum care.
3. Adopt woman-centered maternity care practices.

About the Speaker
Maureen Dempsey is on a mission to eliminate preventable maternal mortality.  An award-winning speaker and registered nurse, Maureen spent most of her nursing career working on labor and delivery and high-risk pregnancy units. She is an AWHONN intermediate and advanced fetal monitoring instructor and maintains certifications in inpatient obstetrics and electronic fetal monitoring.  Maureen currently works as a clinical case manager for patients with hypertensive disorders of pregnancy.

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CE Webinar: Cancer Journey - Moving Your Client from Panic to Powerful presented by Shariann Tom and Keri Lehmann

The three words, “You Have Cancer,” turn your client’s world upside down.  Panic is usually their first reaction, and while this is certainly a normal response, it can also be counter-productive.  What's worse, it can get in the way of their healing process.

Patient/Health advocates are looked to provide resources and information that will help their clients to manage their Panic – and find their Power.  Today, cancer is viewed as a chronic condition. With the right tools and resources, the patient, their

In this webinar, the speakers will take you through the stages and phases of The Cancer Journey Roadmap with illustrations to give you a sense of the road your clients travel, why the map is so powerful for them, and how you can use it to help them feel more at peace as they move forward on their cancer journey.

Program Objectives:
family, and their treatment team can learn to work together to ensure the journey is safe and meet the needs of the patient in a holistic manner. Their signature map, The Cancer Journey Roadmap, was adapted from Joseph Campbell’s Hero’s Journey and is a cornerstone of the process.

1. Learn two points from the Cancer Journey Roadmap which advocates can employ to help their clients feel more powerful and less alone on their journey.
2. List thee tools advocates, nurse navigators, and patients can use to make the cancer journey safe and meet the needs of their individual patients.
3. Explain the rationale of having a cancer coach who can help the patient and the caregiver better understand the journey and meet the challenges they face fighting cancer. 

PACB Domains of Practice that apply to this presentation.

1. Empowerment, Autonomy, Rights, and Equity Element: D
2. Communication and Interpersonal Relationships: E

The Cancer Journey is the first Cancer Coaching and Cancer Coach Training Company in the U.S. With a team of Certified Cancer Journey Coaches across the country. They are passionate about the whole healing of cancer for individuals, body, mind, and spirit. Because they have traveled their own Cancer Journeys, they understand both the challenges and opportunities of living with and life beyond cancer.

Shariann Tom, MCJC, CPCC, BS and
Keri Lehmann, Director of Program Development, CPCC,
Master Cancer Coach and Caregiver

Shariann Tom and Keri Lehmann bring a wealth of experience with 45 years + combined in coaching and coach training.  Shariann offers her own five personal journeys as a cancer patient/survivor along with 20 years of coaching and coach training. Combined with 16 years in Corporate America in business management, sales, and marketing, Shariann has the background needed to run and operate an innovative company. She is regularly invited to speak to Cancer Support Centers and health conferences across the country. Shariann lives in the San Francisco Bay Area where she can be near her family, both nuclear and extended.

Keri offers three personal journeys as a cancer caregiver, a role which uniquely positions her to understand how cancer impacts the patient and the family.  Keri’s coach training background includes more than 25 years as a faculty member of the Coaches Training Institute (CTI). She is also a perpetual student of metaphysics and brings spiritual depth to her work at The Cancer Journey. Keri has traveled cancer journeys with two other great loves of her life – her husband and her mother. Keri lives in Pacifica, a coastal town in the San Francisco Bay Area, with her husband, the family dog, and occasionally their young adult son.

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Presentation slides.