Elizabeth Bailey is a Patient Advocate and the Author of The Patient's Checklist: 10 Simple Checklists to Keep You Safe, Sane and Organized (Sterling Publishing), called a "godsend" for patients and families by The New York Times. The book provides 10 user-friendly, common-sensed based checklists to help patients and caregivers navigate and better manage and monitor the complexities of high tech hospital care.
As a producer, director, and vice president of video production for several record labels, Elizabeth Bailey used checklists to oversee hundreds of music videos for a wide range of artists that included Whitney Houston, Sheryl Crow, Sarah McLachlan, Metallica and Rod Stewart. While helping her father through a long hospitalization that was the result of medication errors and miscommunication, she realized how production checklists could be adapted to help patients partner with their providers to get better, safer care.
She embarked on a career change, working on The Patient's Checklist for several years and enrolling at Sarah Lawrence College where she is currently completing studies for a Master's in Health Advocacy. While in graduate school, she has worked as a Patient Representative at a major teaching hospital in New York City. She is a speaker on patient engagement in the hospital setting for both patient and provider groups and conferences.
You can visit her website thepatientschecklist.com for more information about the book and a “look inside”.
Points covered include:
- The tragic medication error and consequent difficult recovery of a family member that brought Elizabeth Bailey to the field of Health Care Advocacy.
- Common reasons a patient advocate is called to the bedside
- The importance of listening, clear communication, and collaborative problem solving with both patient and staff.
- When is A Health Care Proxy allowed to be a Proxy? Complex Issues with End of Life Care.
- Poor, Undocumented, Non-English Speaking and Terminally Ill
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